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Can't remove the field from filter records query

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Posted on by Harshal Jain 162
Hi ,
So, I added the field 'channel' in the AOT query in front end and then click okay.  I again filter the records and then remove the field and clicked okay. If I come again to the fitler records and see the field is still present. It doesnt get removed.  This is not happening with any other field. Can't figure out the issue.
 
Step 1 - The fields before adding 
 
 
Step 2- Added the channel field and clicked ok.
 
 
 
Step 3 - Clicked on the filter fields and then removed the channel field.
 
 
 
Step 4- Opened the filter records again and the field comes 
 
 
As said this issue is only for channel field and not other field.
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  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 290,326 Super User 2024 Season 2 on at
    Can't remove the field from filter records query
    Hi Harshal,
     
    Do you mean to say that the user will need to add the field later again and then again get rid of it? Anyway, having the field visible without a value is not filtering the data.
  • Harshal Jain Profile Picture
    Harshal Jain 162 on at
    Can't remove the field from filter records query
    Hi Andre,
    Tried those methods. This helps but user cant always go and delete the usage data. Like this issue persists if we perform the same cycle.
  • Suggested answer
    André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 290,326 Super User 2024 Season 2 on at
    Can't remove the field from filter records query
    Hi Harshal,
     
    If the suggestion from Layan didn't work, you can go to the User options and open Usage data. Here you can search for ranges, report selections or all usage data. You can clean up specific records. In the end, you can also try to reset all usage data.
  • Harshal Jain Profile Picture
    Harshal Jain 162 on at
    Can't remove the field from filter records query
    This issue is happening for Order lines not invoiced report too. This is a standard report . But when i add the channel field it gives me the following message - 
  • Harshal Jain Profile Picture
    Harshal Jain 162 on at
    Can't remove the field from filter records query
    Hey Layan, 
    I tried both. But the issue persists. 
  • Layan Jwei Profile Picture
    Layan Jwei 6,886 Super User 2024 Season 2 on at
    Can't remove the field from filter records query
    Hi Harshal,

    did you try to click reset?
     
    Or did you try to clear usage data?
     
    Thanks,
    Layan Jweihan
    Please mark this answer as "Verified" if it solved your issue. In order to help others who will face a similar issue in the future. You can do this by ticking the box "Does this answer your question"
  • Harshal Jain Profile Picture
    Harshal Jain 162 on at
    Can't remove the field from filter records query
    Hi Martin,
    So this is a query based report. It has few filters. When i add an extra filter field on clicking the filter records, it allows me to do so. When i remove this field it get removes at that time but if i click again on filter record that field will still be available. 
  • Martin Dráb Profile Picture
    Martin Dráb 228,166 Most Valuable Professional on at
    Can't remove the field from filter records query
    I known what an AOT query is, but I have no idea where "in your front end" you opened this query dialog. This is what I hoped to hear from you.
  • Harshal Jain Profile Picture
    Harshal Jain 162 on at
    Can't remove the field from filter records query
    By AOT query I mean was  it is the custom query with only limited ranges . I am adding a new range explicitly from front end and when i remove it then,  it comes back again.
  • Harshal Jain Profile Picture
    Harshal Jain 162 on at
    Can't remove the field from filter records query
    Martin, this is the backend custom AOT query. Maybe my words would be wrong. I hope you got my scenario that what issue am i facing?

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