how to customize customer insight journey form validation error message

(2) Share

Report

Posted on by sdnd2000

2,510

Hi, I understand that the validation error message comes out of box, is there a way to override the error message, for example, I wanted to customize the below error messages

Categories:

Dynamics 365 Customer Insights - Data

Dynamics 365 Customer Insights - Journeys

I have the same question (0)

All responses (1)

Answers (1)

Verified answer

ArchitectMadhan 458 on at

Like (0)

Report
To customize the validation error messages in Dynamics 365 Customer Insights - Journeys, you can override the default messages by using JavaScript. Here’s a step-by-step guide:

Insert Custom JavaScript:

Open the form editor and switch to the HTML editor.

Insert your custom JavaScript at the beginning of the HTML body. This script will handle the validation and display custom error messages.

Define Custom Error Messages:

Within the script, define your custom error messages for each field. For example:
var errorMessages = { "firstname": "Please enter your first name.", "lastname": "Please enter your last name.", "emailaddress1": "Please enter a valid email address.", "mobilephone": "Please enter a valid phone number." };

Implement Validation Logic:

Add validation logic to check each field and display the corresponding error message if the validation fails. For example:
function validateForm() { var isValid = true; var fields = ["firstname", "lastname", "emailaddress1", "mobilephone"]; fields.forEach(function(field) { var value = document.getElementById(field).value; if (!value) { isValid = false; document.getElementById(field + "Error").innerText = errorMessages[field]; } else { document.getElementById(field + "Error").innerText = ""; } }); return isValid; }

Customize Styling (Optional):

You can also customize the styling of the error messages using CSS to match your form's design.

Publish and Test:

After implementing the script, publish the form and test it to ensure the custom error messages are displayed correctly.

This approach allows you to provide more user-friendly and specific error messages, improving the overall user experience

If you find this solution useful, please like it and accept it as answer.
-ArchitectMadhan

Was this reply helpful? Yes No