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Microsoft Dynamics NAV (Archived)

How to correct Invoice after posting and receipt?

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Posted on by 25

Hello

I am using Navision Attain 3.6. I have set up a purchase order for Qty 200 of 1 particular item. This order has been received in 2 shipments, 1 lot of 150 and 1 lot of 50. For some reason the clerk has entered a quantity received as 200 and quantity invoiced 150 which has been posted. Then they have entered Qty 50 receipted and invoiced.

Now I am left with an open Purchase Order which I cannot remove as the Quantity ordered is 200 but we have received 250 and only been invoiced 200.

I have tried to undo receipt on the 200 using Order > Receipts > Function, to no avail as 150 of these have been invoiced. I have also produced a Credit Memo for the 150 but they are still showing although on the supplier ledger the credit has been applied.

Now I am left with still the over-receipt and also my ledger being out.

I think I need to Invoice for a quantity of 200 in order to remove the order, then credit a quantity of 50 to the ledger then it is all balanced out ok?

Please advise, much appreciated.

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  • Alex Chow Profile Picture
    4,481 on at

    "I think I need to Invoice for a quantity of 200 in order to remove the order, then credit a quantity of 50 to the ledger then it is all balanced out ok?"

    Yes, that's what you need to do.

  • danny2324 Profile Picture
    25 on at

    Thank you for your reply.

    I have invoiced the Qty 200 now. This did not show on the order Invoices, and I was unable to remove the Purchase Header.

    "Qty. Rcd. Not Invoiced must be 0 in the Purchase Line Document Type='Order',Document No.='XXXXXXX',Line No.='80000'."

    Somehow, when on Posted Purchase Receipts > Receipts > Invoices I managed to delete the Purchase Header. I have checked my Vendor Ledger entries and the Invoice Value is still debited, however I cannot find the Invoice anywhere now.

    Any suggestions?

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