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Error While Posting Warehouse Receipt

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Posted on by MF-23030901-0

Hi,

We are encountering the below Error while posting the Warehouse Receipt.

If requesting support, please provide the following details to help troubleshooting:

Error message:
The changes to the Purchase Header record cannot be saved because some information on the page is not up-to-date. Close the page, reopen it, and try again.

Identification fields and values:

Document Type='Order',No.='AMD-PO-2500045'

Internal session ID:
c1534844-5d70-4547-ac98-f298f5caba7f

Application Insights session ID:
7760dd9c-474b-4a0c-a350-3f79093c5c7e

Client activity id:
5255cb88-1cbe-42b6-aea5-1e17f237520d

Time stamp on error:
2025-03-23T07:28:00.2982081Z

User telemetry id:
b8e83388-e535-45c2-bbcc-700fb8c985db

AL call stack:
"Purch.-Post"(CodeUnit 90).FinalizePosting line 12 - Base Application by Microsoft
"Purch.-Post"(CodeUnit 90).RunWithCheck line 142 - Base Application by Microsoft
"Whse.-Post Receipt"(CodeUnit 5760).PostSourcePurchDocument line 9 - Base Application by Microsoft
"Whse.-Post Receipt"(CodeUnit 5760).PostSourceDocument line 35 - Base Application by Microsoft
"Whse.-Post Receipt"(CodeUnit 5760).Code line 66 - Base Application by Microsoft
"Whse.-Post Receipt"(CodeUnit 5760).OnRun(Trigger) line 5 - Base Application by Microsoft
"Whse.-Post Receipt (Yes/No)"(CodeUnit 5761).Code line 21 - Base Application by Microsoft
"Whse.-Post Receipt (Yes/No)"(CodeUnit 5761).OnRun(Trigger) line 3 - Base Application by Microsoft
"Whse. Receipt Subform"(Page 5769).WhsePostRcptYesNo line 5 - Base Application by Microsoft
"Warehouse Receipt"(Page 5768).WhsePostRcptYesNo line 2 - Base Application by Microsoft
"Warehouse Receipt"(Page 5768)."Post Receipt - OnAction"(Trigger) line 2 - Base Application by Microsoft

Please assist to resolve the issue.

Regards,

Categories:

Dynamics 365 Business Central

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Mansi Soni 8,909 Super User 2025 Season 2 on at

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Hello, This error usually happens when there's a data mismatch between the Purchase Order and the Warehouse Receipt, possibly due to system delays or changes made by another user. Try refreshing the page, reopening the receipt, and checking if the PO status and line quantities are in sync. Also, ensure no workflows or background processes are interfering. If the issue persists, reviewing system logs or customizations might help pinpoint the cause.

Regards
Mansi Soni

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Jainam M. Kothari 15,639 Super User 2025 Season 2 on at

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Hello,

This error in Business Central typically occurs when there's a data mismatch between the Purchase Order and the Warehouse Receipt, possibly due to system delays or changes made by another user.

And As Mansi Soni Mentioned, you can follow these steps to resolve the issue.

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Ramesh Kumar 7,527 Super User 2025 Season 2 on at

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Hi,

These issues occur due to a delay, and the user made changes that haven't been reflected on your page yet. Please refresh the page, try again, and also update the PO and Warehouse receipt lines

https://learn.microsoft.com/en-us/dynamics365/business-central/dev-itpro/developer/methods-auto/record/record-rename-method

Thanks

Ramesh

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Suresh Kulla 50,245 Super User 2025 Season 2 on at

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These error occurs if you have any customization which is updating purchase record multiple times, sometimes reopening and posting fixes the issues otherwise you need to check your customizations or if you have any ISV then you need to debug and see if the record is being modified multiple times.

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YUN ZHU 95,729 Super User 2025 Season 2 on at

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I think this is a customization issue.

Please uninstall the third-party extension and try again.

If the problem disappears, please contact the developer for debugging.

Thanks

ZHU

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Vahid Ghafarpour 12,151 Super User 2025 Season 2 on at

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If any of the responses helped resolve your issue, please take a moment to mark the best answer. This helps others in the community quickly find solutions to similar problems.

To do this, simply click the "Does this answer your question?" button on the most helpful response and like the helpful posts. If your issue is still unresolved, feel free to provide more details so the community can assist further!

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Valentin Castravet 31,481 Super User 2025 Season 2 on at

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Typically this can be resolved if you re-open the document. Do you get this error again if you do that?

Valentin Castravet
Work: Zander ERP Services
Blog: Dynamics 365 Business Central Insights
LinkedIn: www.linkedin.com/in/valentin-c-0500a247/

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Vahid Ghafarpour 12,151 Super User 2025 Season 2 on at

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If any of the responses helped resolve your issue, please take a moment to mark the best answer. This helps others in the community quickly find solutions to similar problems.

To do this, simply click the "Does this answer your question?" button on the most helpful response and like the helpful posts. If your issue is still unresolved, feel free to provide more details so the community can assist further!

Thanks for being an active part of the Dynamics 365 Community!

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Gerardo Rentería Ga... 25,230 Most Valuable Professional on at

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Hi, good day
I hope this can help you, and give you some hints.

Changes to record cannot be saved because some information on the page is not up-to-date

Record.Rename(Any [, Any,...]) Method - Business Central | Microsoft Learn

Best Regards
Gerardo

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