Skip to main content
Post a question

Notifications

Announcements

No record found.

Service | Customer Service, Contact Center, Fie...
Answered

How to get the Published Date and Time of an article in Dynamics 365 - Knowledge Management

Posted on 29 May 2023 20:13:04 by 10

Where can I see the Published date and time of an article in Dynamics 365? I only see the Created On and Modified On date and time. Is it possible to track the date and time of other statuses/status reasons in Dynamics for a Knowledge Article?

Is it possible to track the date and time every time the status/status reason change for a knowledge article?

Thank you!

  • Verified answer
    Leah Ju Profile Picture
    Leah Ju Microsoft Employee on 30 May 2023 at 08:33:23
    RE: How to get the Published Date and Time of an article in Dynamics 365 - Knowledge Management

    Hi Partner,

    Dataverse auditing logs changes that are made to customer records in an environment with a Dataverse database.

    Dataverse auditing is supported on all custom and most customizable tables and columns. Audit logs are stored in Dataverse and consume log storage capacity.

    https://learn.microsoft.com/en-us/power-platform/admin/manage-dataverse-auditing 

    However, it seems that knowledge article is not support the feature.

    pastedimage1685435593510v2.png

    But we can track details in the timeline through auto-posts: 

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,280 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,235 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans