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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Should I consider Sub ...
Service | Customer Service, Contact Center, Fie...
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Should I consider Sub territories as Suburb in Field services?

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Posted on by Ashar Mustafa 295

Is it possible that I will take Sub territories as Suburbs in Field Services?

Regards,

Ashar Mustafa,

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    Community Member on at

    Hi Ashar Mustafa,

    As the doc says, 

    "Territories as more than location. Organizations frequently use territories to represent more than location by combining it with the purpose of the resource group. For example, if there are resources who operate in Seattle and some are responsible for maintenance and others inspection, the organization can create two territories: "Seattle - maintenance" and "Seattle - inspection." This is also helpful if different dispatchers are managing each territory because you can have different schedule board tabs for each."

    Territories are serviced for you business need and Sub territories are the breakdown of your business needs. You could refer to these link:

    https://docs.microsoft.com/en-us/dynamics365/field-service/set-up-territories

    https://powerobjects.com/tips-and-tricks/lets-get-territorial-using-territories-in-fieldone/

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