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Finance | Project Operations, Human Resources, ...
Answered

Sales Orders & Financial DImensions

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Posted on by 20

I`m just looking over the new Revenue Recognition functionality and notice it utilities a sales order led approach. We do not currently use this and I am considering whether this is a direction we wish to head in. We do not currently have products/services set up at all in the system. Instead we utilise projects - an approach which appears to be more complicated than it needs to be.

A question.  It looks like Sales orders are created by adding Product/Services at line level. Looking over the setup, I can see products/services can be associated with a particular GL account...….. however, I can`t see how you would attach them to Financial Dimensions?

We use the following Financial Dimensions: Region, Country, Line of Business, Product, Cost Centre. Product is a very high level grouping of products rather than a detailed line level listing. 

A sales order may be made up of implementation, license and support lines. Each with its own different cost centre)

It looks like financial dimensions can be derived from the Customer record...……. however, this isn`t useful to us as while Region, Country, LOB would be the same for all sales order lines, Product and Cost Centre would change depending on which product/service component was being added.

How do I therefore get Financial Dimensions at sales order product/service item line level? 

Many thanks!

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  • Suggested answer
    André Arnaud de Calavon Profile Picture
    305,561 Super User 2026 Season 1 on at

    Hi Liz,

    The dimensions are inherited from multiple entities. If there is no default dimension defined on a customer, then it will be inherited from the released product. The initialization is per dimension. So some dimensions can be set on customers and others on the product.

  • Liz Foy Profile Picture
    20 on at

    Thank you for your response.

    Can I ask what you mean by:" The initialization is per dimension"

    I could only see "GL" code as something that could be defined in product setup.  Where would I go to add the ability to extra dimensions to this? Is there a setup process I would need to work through?

    The Revenue Recognition module seems a much neater way of spreading revenue, I just need to ensure that the Revenue for each sales order product line hits the right Fin DIMS combinations

    Many thanks for your patience, I`m still learning the behind the scenes bit of D365!

  • Verified answer
    André Arnaud de Calavon Profile Picture
    305,561 Super User 2026 Season 1 on at

    Hi Liz,

    Imaging, you have two dimensions: Department and Industry. On the customer you did provide the Industry dimension value and on the released product the department. Then the Industry dimension is filled from the customer. As the department dimension thereafter is empty, it will take the value from the released product.

    On the released products, you can define the default dimensions.  

  • Liz Foy Profile Picture
    20 on at

    Thank you for this. I have just successfully managed to get it all working. I found a screen in the "released products" setup I couldn`t find before. I can now add FIN DIMS

    I have managed to

    • Create a product called ABC Implementation

    • Assign it Fin DIMS: ABC and IMP

    • Assign it a GL code

    I have then gone into a customer and assigned the customer the FIN DIMS: EMEA and UK

    I have then created a sales order against the customer

    I have added the ABC Implementation product to the order and given it a price

    Line level FINDMS then automatically populated with EMEA, UK, ABC, IMP

    Success!

    Now to play with the new Revenue Recognition functionality

    Thank you for your help!

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