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Microsoft Dynamics NAV (Archived)

Dynamics NAV on IOS 11.2.6 always losing server connection

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Hi,

i have successfully deploy my NAV and its working perfectly on the Web Client.

However, when i am accessing the NAV from IOS (iphone 7 plus), i am constantly getting the message "The connection to the server was suspended", and clicking the RESUME option does not help in re-connecting the network.

And this situation only happens in IOS. In Android, Dynamics NAV app is working perfectly.

IMG_5F00_5455.JPG

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  • Suggested answer
    Stefano Demiliani Profile Picture
    Stefano Demiliani 37,162 Most Valuable Professional on at
    RE: Dynamics NAV on IOS 11.2.6 always losing server connection

    Do you have some of these scenarios on your IIS?

    - multiple websites on the same IIS

    - some Asp.Net 1.0/1.1 and some 2.0

    - 1.1 root and 2.0 subdirs

  • RE: Dynamics NAV on IOS 11.2.6 always losing server connection

    Hi Stefano,

    Here is the log captured:

    Event code: 4005
    Event message: Forms authentication failed for the request. Reason: The ticket supplied was invalid.
    Event time: 3/27/2018 10:37:35 AM
    Event time (UTC): 3/27/2018 2:37:35 AM
    Event ID: 2ddc8560510945efb69d23712f36f8d3
    Event sequence: 5
    Event occurrence: 1
    Event detail code: 50201

    Application information:
    Application domain: /LM/W3SVC/2/ROOT/SJLOW/WebClient-3-131665869190570860
    Trust level: Full
    Application Virtual Path: /SJLOW/WebClient
    Application Path: C:\inetpub\wwwroot\SJLOW\WebClient\
    Machine name: NAVSVR02

    Process information:
    Process ID: 25404
    Process name: w3wp.exe
    Account name: IIS APPPOOL\Microsoft Dynamics NAV 2017 Web Client Application Pool

    Request information:
    Request URL: sjlow.illumerp.com/.../img J Low Bros & Co. Pte LtdUserNAV&ts=de04ff24-47a5-4d8b-bb34-bd6910a90ca0_70x70.png
    Request path: /SJLOW/WebClient/img
    User host address: 111.65.44.26
    User:
    Is authenticated: False
    Authentication Type:
    Thread account name: IIS APPPOOL\Microsoft Dynamics NAV 2017 Web Client Application Pool

    Name to authenticate:

    Custom event details:

    6786.nav_5F00_error.jpg

  • Suggested answer
    Stefano Demiliani Profile Picture
    Stefano Demiliani 37,162 Most Valuable Professional on at
    RE: Dynamics NAV on IOS 11.2.6 always losing server connection

    Any error log on the server side?

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