We have many customer journey campaigns that we are currently running. All our emails are being sent via our support email (support@companyabc.org). Because of the COVID-19 situation, we have a small number of people managing replies. What we would like to do is disperse the replies into several email accounts.
Send ALL emails from: support@companyabc.org but specify a reply email address separately.
For instance, I want to setup a journey where the email may come from support@companyabc.org, however when someone replies, I would like them to reply to me: brad.jp.companyabc.org.
Thank you for any help.
