Hi
We currently use Customer Engagement and want to look at bringing our event management in to Dynamics. We run events throughout the year to which Leads and Contacts attend. We then need to follow up with them with the various thank you emails and follows as required, both via email, social and phone.
Though we want the wider event features in Marketing, our current issue in CE is that we can't have a Marketing List containing both Leads and Contacts, meaning that we have to have two lists, which isn't ideal.
Does Marketing resolve this one key issue? Looking at the docs, all the other management stuff is great, but I can't find a specific mention in the docs about adding both leads and contacts to a list (it may be assumed that you can).
Anyone know?
Olly
