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Workflow is creating duplicate emails

Posted on by 30
Hi There,
 
I have a workflow as below which fires off on record create and status change , if the conditions are met this sends out an email (which it does), however the problem we're having is that the workflow seems to create the email again when just saving the record.
 
 
When i save the record a few minutes later, the workflow fires off again and sends the same email again.
 
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  • Nishkarsh Vaish Profile Picture
    Nishkarsh Vaish 335 on at
    Workflow is creating duplicate emails
    Hi James,
     
    Your configuration looks fine.
     
    Is auditing enabled in your environment, if yes please check or share the logs.
     
    Can you share the screenshot on what field change is triggering the workflow.
     
    Thanks

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