Dynamics Community Forum Thread Details

Creating a custom channel

Hello dynamics 365 expert.

I am new to this and I am trying to create a custom SMS channel by following this guide from Microsoft: [Manually add a custom channel | Microsoft Learn.].

I am using the SampleSMSChannel.zip file under the sample solutions and following the steps below. I managed to build, pack, and import the solution into Power Apps > Solutions, then published all customizations.
I then went to Dynamics Marketing Settings > Customer Engagement > Custom Channels. I see that there are no additional channels installed yet on the webpage. I am definitely missing something in the configuration, so I appreciate your help. Thanks!

Build the plugins project with MSBuild or Visual Studio.
Building the project creates a DLL in the PluginAssemblies folder inside the Dataverse solution folder.
Pack the unmanaged folder with the Solution Packager using either:
- pac CLI (preferred)
- Solution packager
pac solution pack --zipfile C:/mp//SampleCustomChannelSolution.zip -f src//Solutions//Samples//SampleCustomChannel//SampleCustomChannel.Solution//unmanaged --packagetype Both