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Posted on by Community Member Microsoft Employee

Hi

Using Zetadocs Express with Office 365 in Australia.

Login to Sharepoint directly and upload a document it is nice and fast.

Upload a document through the Zetadoc drag and drop and it is slow. Upload another document through Zetadocs drag and drop it is still slow.

Document size is 1k.

It is too slow to be usable in a production enviroment. Can you please advise how to troubleshoot this issue ??

Windows 8 Professional 64bit.

Dynamics NAV 2013, with service tier on same machine.

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Jonathan Wong 180 on at

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RE: zetadocs

Hello Tim,

Please can you obtain a copy of the ZetadocsCaptureAddin.log. Follow these steps:

- Enable DEBUG logging (In Documents Factbox click on ? icon, 'About Zetadocs' and select 'Debug' level of logging.

- Drag & drop a file

- Obtain copy of ZetadocsCaptureAddin.log file located in users temp folder (in Zetadocs folder).

Please send a copy of the log file to support@equisys.com

Thanks

Jonathan Wong

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