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Finance | Project Operations, Human Resources, ...
Suggested answer

D365 Login changes email to none@none.com and login fails

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Posted on by 10

Hello,

I have a working email.

This email works fine to login to Azure panel with an appropriate password, and to login into this forum on D365.

However, when I try to login to my client D365 F&O at myclient_and_somecodes.axcloud.dynamics.com, the login screen checks that user name and password are good, but then shows Staying Logged In window, where my email is replaced with None@none.com. Then I can't login.

Where would this none@none.com could come from, and how to fix it?

Regards,

Alexander

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  • Suggested answer
    Alireza Eshaghzadeh Profile Picture
    14,612 Super User 2025 Season 2 on at
    RE: D365 Login changes email to none@none.com and login fails

    Hi Alexander,

    Have you tried to update provider field with correct value after replacing your email to @none.com (e.g. https://sts.windows.net/none.com)?

    pastedimage1652941692362v1.png

  • André Arnaud de Calavon Profile Picture
    298,101 Super User 2025 Season 2 on at
    RE: D365 Login changes email to none@none.com and login fails

    Hi Alexander,

    Is none@none.com the Microsoft 365 account which is used for your Windows login?  

  • Gunjan Bhattachayya Profile Picture
    35,421 on at
    RE: D365 Login changes email to none@none.com and login fails

    Hi Alexander1111,

    Is this email added to the client environment where you are trying to login? If yes, have you tried logging in using InPrivate or Incognito mode, depending on the browser you are using and see if that works?

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