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Finance | Project Operations, Human Resources, ...
Unanswered

when entering a Bottle unit into a sales order it pulls through the Full Case price

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Posted on by 15

Occasionally when entering a Bottle unit into a sales order it pulls through the Full Case price.

to fix we have to re click on bottles but this relies on someone noticing to do so. Is there a way to fix this

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  • André Arnaud de Calavon Profile Picture
    300,733 Super User 2025 Season 2 on at

    Hi QA jet,

    Before you can fix something, you need to know in what scenario it fails. Are you able to think of a pattern when the incorrect price is being retrieved? Is this happening for particular users or all? Is it related to a particular currency? Are the orders entered manually, imported or both?

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