Good Day,
Thank you for your interest.
Background: We are researching on implementing a scheduling solution that uses Only 'Resource Requirements' to define the scheduling filters on the schedule board. We are not interested in using the Field Service component (Work Orders) as part of the scheduling solution. The overall scope of the solution is to use the Universal Resource Scheduling to schedule regular work shifts for part time employees. Conventional Field Service concepts do not apply such as onsite customer service, work orders, field technicians traveling...etc.
So How do we generate a Booking Journals for bookings based on the Resource Requirement details? Will the booking still calculate the booking timestamps (provided the employee updates the field service mobile app) and calculate the hourly pay based on the Resource Pay Type? OR are Booking journals only generated when 'Work Orders' are used?
Thank you again,
Best Regards
