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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / 3D Blender animation e...
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3D Blender animation exported to .glb fails loading in the hololens

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Posted on by Guides 365 5

I have created 3D animations in blender and exported them as .glb files.

I succeed to import them in Guides 365 and can preview the animation, but when I try to use the as holograms in authormode in the hololens I get the error "Step content failed to load" and no further failure description.

The .glb file size is below 400 kb.

I have the same question (0)
  • Community Member Profile Picture
    Community Member on at
    RE: 3D Blender animation exported to .glb fails loading in the hololens

    Hi,

    Could you provide screenshot about it?

  • Guides 365 Profile Picture
    Guides 365 5 on at
    RE: 3D Blender animation exported to .glb fails loading in the hololens

    20220809_5F00_130604_5F00_HoloLens.jpg

    Picture of the failure in the Hololens

  • Guides 365 Profile Picture
    Guides 365 5 on at
    RE: 3D Blender animation exported to .glb fails loading in the hololens

    Hi Leah Ju

    I have upæoaded a picture

    Thank you for your help

    Br

    Per

  • Venkatesh Narasimman Profile Picture
    Venkatesh Narasimman 10 on at
    RE: 3D Blender animation exported to .glb fails loading in the hololens

    I also facing the same issue. Blender mesh animations is loading well and armature is not loading. Meanwhile bone animation from 3DS max is working well. Anybody have the answers..?

  • Venkatesh Narasimman Profile Picture
    Venkatesh Narasimman 10 on at
    RE: 3D Blender animation exported to .glb fails loading in the hololens

    Any answers.?

  • MikloshTion Profile Picture
    MikloshTion 10 on at
    RE: 3D Blender animation exported to .glb fails loading in the hololens

    Thanks a lot for your article. She helped me a lot. I want to tell you that maybe you should consider https://www.animatron.com/blog/10-best-funny-meme-songs/ this article to get something new in animation. Since this area is constantly evolving, it is always useful to learn something new.

  • JJ-07090042-0 Profile Picture
    JJ-07090042-0 2 on at
    3D Blender animation exported to .glb fails loading in the hololens
    I’m experiencing the exact same issue. I’ve created animations in Blender, exported them as .glb files, and successfully imported them into Dynamics 365 Guides.
     
    They work fine in the preview, but when I attempt to use them in author mode on the HoloLens, I also receive the “Step content failed to load” error, with no additional details.

    Like you, my file sizes are also well below 400 KB. I’ve tried various export optimizations and even removed all custom properties, but I still get the same error. Have you found any solutions or received any updates on this issue? Would appreciate any guidance or suggestions from the community!

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