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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / Note Index Issue
Microsoft Dynamics GP (Archived)

Note Index Issue

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Posted on by Community Member

I have a cross linked notes already in my data.

The below link explain there is a NoteFix for the Noteindex Issue.

https://community.dynamics.com/gp/b/developingforgp/archive/2009/06/02/understanding-notes-and-the-note-index-field.aspx

After executing the script, Still there is the same issue.

How can i resolve this?... Please Advice...

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  • Jonathan Fear Profile Picture
    Jonathan Fear on at
    RE: Note Index Issue

    Could you provide more information? Window notes? Record notes? OLE notes? What modules? Is this happening for all new notes you create or just old ones? Very hard to troubleshoot this type of issue through the forums. You may want to open a support case so an engineer can look at this further.

  • L Vail Profile Picture
    L Vail 65,271 on at
    RE: Note Index Issue

    Hi Jonathan,

    This has got to be the Note Fix utility that was previously supported by the professional services group. It is supposed to look for duplicate record notes, but has not worked properly for a couple of GP releases. It used to be a very good tool, but it is no longer any help. It would be great if it could be fixed. It is for sure not working as intended. I gave up on it but I would love for it to be fixed.

    Kind regards,

    Leslie

  • Jonathan Fear Profile Picture
    Jonathan Fear on at
    RE: Note Index Issue

    The tool hasn't changed in many released Leslie and neither have note indexes. What issues are you guys running into?

  • carlos_cockerham Profile Picture
    carlos_cockerham on at
    RE: Note Index Issue

    Can you send me a copy of the Note Fix Utility to carlos@southlandprinting.com.

  • Beat Bucher GP Geek GPUG All Star Profile Picture
    Beat Bucher GP Gee... 28,058 Moderator on at
    RE: Note Index Issue

    Hi Carlos,

    You may be able to fix the highest Note Index value by running the script listed in this KB article:

    support.microsoft.com/.../cross-linked-or-incorrect-notes-indexes-in-microsoft-dynamics-gp-f5ba5ed8-f881-2d6a-7f5f-513491e177c6

    Be aware that "This will not correct note indexes that are already incorrect."

    but it will prevent the problem to become a bigger issue.

    The tools to fix the Notes Index used to be on the Customer Source... I need to lookup the link, if it still exists..

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