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Error Message 'You can't choose this document because it is part of a recovered batch.....

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Posted on by 2

Good day,

When attempting to apply an invoice for payment the message 'You can't choose this document because it's part of a recovered batch or is still in the process of posting'.

There is no batch in recovery, the voucher numbers are in the PM10000 and PM20000. What I noticed is the 'frequency' was blank, this was changed and I printed an edit list, the message at every voucher is 'the transaction already has been posted. This transaction contains errors, it won't be posted.'

The batch is still there as 'available', not sure how to proceed.

I have read documentation on the documents being in the tables mentioned, but what should be done with the batch in it's current state.

Regards

Rosemary

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  • Rosemary Profile Picture
    Rosemary 2 on at
    RE: Error Message 'You can't choose this document because it is part of a recovered batch.....

    Thanks for your response, and you were correct when the batch was deleted they were able to apply the documents.

    Thanks again, Rosemary

  • Verified answer
    Joseph Markovich Profile Picture
    Joseph Markovich 3,912 on at
    RE: Error Message 'You can't choose this document because it is part of a recovered batch.....

    Rosemary-

    If you're attempting to apply a payment to an invoice and receiving this error, it's because the voucher shouldn't be in both PM10000 and PM20000 tables. At some point during the posting of that batch, there was some kind of interruption in the posting process where it never removed the vouchers from the PM1000x work tables or the batch.

    Can you view the vouchers in Payables Transaction Inquiry? The vouchers that have a status of OPEN on the first column in the grid part of the screen.

    Did a quick search and found this as a solution:

    mahmoudsaadi.blogspot.com/.../apply-payable-document-error.html

    My recommendation would be to just delete the batch. If you are seeing the transactions in PM20000, then it seems to have done everything but clean up after itself.

    Of course, before you do anything perform a backup.

    I hope this helps.

    Joe

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