Currently the email that D365FO sends to a customer has no subject line that indicates what the document is that is emailed. It also has no proper wording in the body. So the customers will get an email with an invoice attached or an AR statement attached but the subject line doesn't include for which invoice it is for example. So the AR team gets a lot of calls from customers asking what the email is for.
Where can one set up the subject line and the body? There must be somewhere wher this is set up.
Thank you