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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / PAID TRANSACTION REMOV...
Finance | Project Operations, Human Resources, ...
Suggested answer

PAID TRANSACTION REMOVAL ERROR WITH SINGLE CUSTOMER

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Posted on by Virgilio 18

Hello Im getting the error below when someone tries to do the payment removal for a specific customer

all other customers work fine

any idea of what to look at?

thanks

pastedimage1658339235593v1.png

Categories:
Microsoft Dynamics GP
  • Virgilio Profile Picture
    Virgilio 18 on at
    RE: PAID TRANSACTION REMOVAL ERROR WITH SINGLE CUSTOMER

    thanks i see it is the SEQNUMBR the problem, i ran it in the test company and it works

  • Virgilio Profile Picture
    Virgilio 18 on at
    RE: PAID TRANSACTION REMOVAL ERROR WITH SINGLE CUSTOMER

    Hello thanks for your help yes I see the same payment number twice

  • Suggested answer
    Cheryl Waswick Profile Picture
    Cheryl Waswick on at
    RE: PAID TRANSACTION REMOVAL ERROR WITH SINGLE CUSTOMER

    If you run this script in SQL against the company database, do you get the same Payment number returned as is in the error message?    

    ------------------------------

    SELECT CUSTNMBR,DOCNUMBR,SEQNUMBR,RMDTYPAL, COUNT(*)

    FROM RM10101

    GROUP BY CUSTNMBR,DOCNUMBR,SEQNUMBR,RMDTYPAL

    HAVING COUNT(*) >1

    -------------------------------

    You can view this post on how to fix it.   If you need any help, I would recommend to open a support case for further assistance as these forums are for general how/to issues, and break/fix issues should be on a support case so we can dig into your data with you.

    community.dynamics.com/.../paid-trx-removal-error

    Thank you in advance,

    Cheryl Waswick

    Microsoft Dynamics GP Support

  • Virgilio Profile Picture
    Virgilio 18 on at
    RE: PAID TRANSACTION REMOVAL ERROR WITH SINGLE CUSTOMER

    I mean im aware it says duplicate value, i just do not know the table where I could check, of it the check links will resolve this. thanks

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