What is Field Service Health introduces

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Posted on by Abbod Hamwi

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Hi,

Yesterday I restored our Sandbox instance and installed the field service solution, I notice a new application was installed called Solution Health, the predefined records in it was Field service and Field service workflow, anyone knows about this as I tried to google it but I didn't get any info about it, and how we can use it for our Solutions

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Al Iggs on at

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RE: What is Field Service Health introduces

Health Check as a common solution was introduced just recently and Field Service v8.4 is the first consumer of it. It helps detect some of the most common issues so that customers can check for problems themselves without the need to reach out to support. Currently there a 3 checks (e.g. are my SDK Message Processing Steps active?) and we expect this to grow quickly over time. Documentation work is also in progress.
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Thomas David Dayman 11,323 on at

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RE: What is Field Service Health introduces

Looks like its going to be a solution to check if there are any technical problems with your current Field Service solution. Probably to help users to diagnose issues they face for Field Service in future.