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Customer experience | Sales, Customer Insights,...
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Get Real-time Marketing data into Power BI report

Posted on by 47

Hi,

Is there a way to connect our Real-Time Marketing to our own Power BI to generate reports on journey performance?

We've set up an Azure Blob to connect to Outbound but cannot see the same data for Real-Time.

Many thanks,

Charlie

  • Suggested answer
    MiltosV Profile Picture
    MiltosV on at
    RE: Get Real-time Marketing data into Power BI report

    Hello,

    For RTM, we are actively working on simplifying the process for accessing interaction data and creating custom reports using Power BI. We anticipate providing updates in the coming weeks.

    Best,

    Miltos

  • Suggested answer
    Sayen Zhang Profile Picture
    Sayen Zhang on at
    RE: Get Real-time Marketing data into Power BI report

    Hi Charlie,

    OBM stores in an Azure Blob Storage and RTM stores in an Azure Data Lake.

    There are also differences in get interaction data from OBM and RTM.

    We can create custom interactions reporting to get data, which is stored in real-time marketing, you can also refer to this link: Custom Reporting in Dynamics Marketing - Microsoft Dynamics Blog

    A related community thread where some options were being talked about: Export of marketing interactions in real-time marketing - Dynamics 365 Marketing Forum Community Forum

    Best Regards,

    Sayen Zhang

    Please mark as verified if the answer is helpful. Welcome to join hot discussions in Dynamics 365 Forums.

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