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Posted on by JE-29041340-0

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Hi:

How does data backup and recovery working in Business Central?

In addition to sending a ticket to Microsoft to ask for a database restore, is it simply a matter to conducting a restore in the Admin Center?

Is there point in time recovery and, if so, how far back can you go?

Thanks!

John

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Dynamics 365 Business Central

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Valentin Castravet 32,800 Super User 2026 Season 1 on at

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Microsoft does the backups automatically. You can use the Business Central admin center to restore an environment to any specific point in time in the past 28 days, you don't need to send a ticket to Microsoft.

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Mohana Yadav 61,218 Super User 2026 Season 1 on at

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You can do it from Admin center

https://mohana-dynamicsnav.blogspot.com/2023/02/restore-d365-business-central.html

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Gerardo Rentería Ga... 27,280 Most Valuable Professional on at

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Hello, maybe this can help

https://learn.microsoft.com/en-us/dynamics365/business-central/dev-itpro/faq#what-are-the-service-level-agreements

https://learn.microsoft.com/en-us/dynamics365/business-central/dev-itpro/administration/tenant-admin-center-backup-restore#considerations-and-limitations

https://learn.microsoft.com/en-us/dynamics365/business-central/dev-itpro/administration/tenant-admin-center-database-export

Best Regards

Gerardo

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YUN ZHU 102,049 Super User 2026 Season 1 on at

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Hi, hope the following helps as well.

https://yzhums.com/7783/

Thanks.

ZHU

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Judy Microsoft Employee on at

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Hi John,

As mentioned, to restore an environment, you'll have to provide a name for the environment and a date/time from which to restore the database.

Managing Production and Sandbox Environments - Business Central | Microsoft Learn

Before you can export the database file, you must first set up the Azure storage account container that the .bacpac file will be exported to. Please check the Microsoft Documents:

https://docs.microsoft.com/en-us/dynamics365/business-central/dev-itpro/administration/tenant-admin-center-database-export

Hope it helps. It is highly recommended that you can mark the useful answers which answered your question so that it can help others from the community.

Best Regards

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IB-29041624-0 1,191 Moderator on at

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Just to add to all the other answers you got here. When you restore a production environment Microsoft will allow you two run two production environments in parallell for a while until you decide what production environment you decide to keep.

So make sure you put new production transactions only in one of the environments.

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