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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Event Portal - Marketi...
Customer experience | Sales, Customer Insights,...
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Event Portal - Marketing form pre-fill functionality

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Posted on by mneumayer 641

Hey,

I am aware about the pre-fill functionality within a dynamics marketing form, is it possible to enable pre-fill on the event portal? 

I embedded a marketing form on the event portal (turned the feature switch on and linked it with the event) I enabled pre-fill on form level and on field level.

Now my question, if contacts get redirected to the event on the event portal through a customer journey (e-mail button), is it possible to pre-fill the fields without loggin in? Like the behaviour from the subscription center?

Info: We dont want to edit the portal HTML with code

Best regards

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  • Suggested answer
    Haig Liu Profile Picture
    Haig Liu Microsoft Employee on at

    Hi latfio,

    I'm afraid that's impossible:

    Dynamics 365 Marketing supports three marketing form types: landing pages, subscription centers, and forward-to-a-friend. Because each form is very different, each of them treats prefilling differently.

    Prefilling is automatic in subscription center, because there is a unique ID in the email link to query current recipient information.

    But the landing page must have checked Remember Me to prefill, which means you need to fill it out once in the browser so that cookies can record it.

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