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Customer experience | Sales, Customer Insights,...
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Change in managing Create Contact from Form submit

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Posted on by 35

Hi everyone,

I noticed that since 10th January 2023 was changed the operation that create a Contact from a Form submit (marketing module).

Before this when a Form was submitted you can find a Contact created and with an update some other fileds.

From 10th January on we had only 1 action Create with all the fields.

Is it from an update? Can someone confirm this behavior in his environment?

I'd like to restore the previous behavior... is it possible?

Attached screen before and after this change.

Thanks for your help.

Regads,

Silvia Innamorati

0435.after.png

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