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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Some PO have wrong wor...
Microsoft Dynamics AX (Archived)

Some PO have wrong workflow notification date time but created date time are correct

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Posted on by Tanyaboon 418

My client has a problem with workflow notification. Created date time is correct (29/04/19) but some PO aren't correct (26/4/19). I have checked it should be 29/04/19.

Region and date time on every servers are correct.

This can be fixed by Hotfix or not ? It seems like bug.

6740.2019_2D00_05_2D00_10_5F00_10_2D00_39_2D00_002222.jpg

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I have the same question (0)
  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 306,437 Super User 2026 Season 1 on at

    Can you elaborate and provide more information? I don't understand what you mean with the incorrect date? How did you check it?

  • Tanyaboon Profile Picture
    Tanyaboon 418 on at

    Thank you for the reply André Arnaud de Calavon.

    Some PO on 29/04/2019 have wrong notification date. Alert notification is 26/04/2019 but these PO created on 29/04/2019.

    It seems like bug.

    For other options about date and time on Window and AX are correct.

    Can you suggest me for this case ?

    2019_2D00_05_2D00_10_5F00_10_2D00_39_2D00_002222.jpg

  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 306,437 Super User 2026 Season 1 on at

    Did you check if the date/time on the AOS server(s) is correct as well?

  • Tanyaboon Profile Picture
    Tanyaboon 418 on at

    Hi, André Arnaud de Calavon,

    Date and time on AOS server is correct. Some POs have correct date but some are wrong.

    This seems like bug.

    2019_2D00_05_2D00_13_5F00_10_2D00_32_2D00_41.jpg

  • Verified answer
    André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 306,437 Super User 2026 Season 1 on at

    Hi Tanyaboon,

    If all settings are checked, and you are sure it is not related to a certain setup, you can log an incident for Microsoft Support or search LCS issue search for known issues. If you are not on the latest version of Microsoft Dynamics AX 2012 R3, and there is no known issue with a hotfix available, support might ask you to update the environment to the latest version and then check if the issue still occurs.

  • Tanyaboon Profile Picture
    Tanyaboon 418 on at

    Thank you André Arnaud de Calavon for the suggestion.

    I checked on EventInbox table for other clients and found this issue too. This is AX2012 R3 with CU11.

    I think this is bug. I still find hotfix on LCS for this issue but don't found yet.

    Thank you very much.

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