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Dear Community,
We have setup EFT process in GP2016 but the post payable checks window is not getting open when we print checks via print check window. Can anyone guide if i am missing something.
Thanks
Hello Jozy,
Thank you for your question on the GP forums today. My name is Brandon and i will be addressing your question today.
When doing EFT, the Post Checks window is not used. Instead, the Process Remittance window is used.
This window should open up after the printing process. You can then Print your Remittance Form. Once printed, you can post the EFT Batch.
I hope this helps!
Brandon Jarrett | Microsoft Support Engineer.
Hi Brandon , Thank you for answering but If I post the EFT batch is there any way to reprint the check if check number was wrong or something else wrong in checks. because there is a option to reprint the check before posting in post payabel checks window.
And also post payable window was opening with EFT when we have GP 2015 RTM it just not doing same after upgrade GP2016 R2
Hello Joy,
There is no option to reprint after they have already been printed. All we can do in the Process Remittance window is print and post the Remittances. If you need to change any because the check number is inorrect, you would need to void and re-enter it after it was posted.
The process is the same in GL 2015 RTM. If this was opening, you were not using a EFT Batch and using a Check Batch. We do not get the Post Checks window when doing EFT. You could have had a third party as well in 2015 that is no longer in your 2016 environment. This is the way EFT has always worked.
Brandon Jarrett | Microsoft Support Engineer
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