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Customer experience | Sales, Customer Insights,...
Suggested Answer

Error to create customized chart

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Posted on by 65

Hi,

I need to create some personal chart in the opportunity entity, but when I try to open the designer page , I have the next error:

pastedimage1638982727963v2.png

Anybody has idea how I can solve this error? The problem doesn't happen in the development environment.

Best regards,

I have the same question (0)
  • Suggested answer
    Community Member Profile Picture
    on at

    Hi Partner,

    Based on the following thread, the error generally appears when an attribute has been removed but it still has reference in the views that is being used to create Charts / Dashboard / Export to excel.

    Error! Can't create or edit any charts in opportunity entity! - Dynamics 365 Sales Forum Community Forum

    So you need go to Settings > Customizations > Customize the system > Expand entities > Opportunity > Views to open all views.

    And check if any column added in view has a warning / orange exclamation sign on it, and remove the column.

    pastedimage1639030979521v1.png

  • 2fe41e8e-7edb-44b0-9e65-1ffb4432a999 Profile Picture
    65 on at

    Hi,

    Firstly thank you for your answer. But I try to do these and  I haven't got columns with warning excamation sing.

    Exits any way to see where is the problem?

    Thank you.

  • Community Member Profile Picture
    on at

    Hi Partner,

    Can you click 'Show Technical Details' to view more information in the error dialog?

    Only the Opportunity entity does this? Can other entities create personal charts?

  • 2fe41e8e-7edb-44b0-9e65-1ffb4432a999 Profile Picture
    65 on at

    Hi,

    Only I have this information:

    pastedimage1639116676635v2.png

    And in the rest of the entities I haven't got problems to create a personal charts.

    Best regards

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