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Dynamics 365 Community / Forums / Finance forum / Prompt for over/under ...
Finance forum

Prompt for over/under payment in sales ledger parameter

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Posted on by 269

Hi Folks,

Does anyone knows about the functionality of Prompt for over/under payment under Sales Ledger Parameter in D365FO.

8284.D365FO-Sales-Parameter.png

Its not prompting any warnings when i tried  to post under or over payment in customer payment journal. 

User wants to have warning box while doing over or under payment when settling customer invoices.

Kindly advice.

Best regards,

Shyam

I have the same question (0)
  • MATTGUO Profile Picture
    22,353 Moderator on at

    Hi Shyam,

    It is the call center feature, please refer to Ludwig's previous reply: community.dynamics.com/.../202249

    No out of the box feature, you need to customize the requirement.

  • Suggested answer
    Sten Baumgarten Profile Picture
    12 on at

    Hi Shyam

    Ludwig Reinhard posted a suggested answer back in 2016:

    "This is a call Center Parameter. The Parameter term is MCROverUnderPaymentPrompt.

    Prompts the user to not allow out of balance sales orders to be processed. Otherwise payments will always be processed. (This field applies only to the following version(s): Microsoft Dynamics AX 2012 R3)

    Please see: msdn.microsoft.com/.../salesparameters.aspx

    Does this answer your question or do you need any other information?

    Ludwig"

    I tested the functionality using a regular customer payment journal and don't see any impact in that relation. I was hoping you that I get some kind of error mesage related to wether I select the parameter or not, but it did not have any influence. I think that Ludwig as always has the correct answer even it is three years old.

    Kind regards

    Sten

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