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Customer experience | Sales, Customer Insights,...
Suggested Answer

Adding a button to a marketing email

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Posted on by 12

Hello,

I have prepared a Customer Journey with an email announcement of a project, and include a marketing form (for project updates) to the email tile, so I can see the trigger of who subscribed to the form.

My question is, how do I use the Basic Element in the Toolbox to add a button to link the Marketing Form to.  At the moment I have it entered as a Marketing Page, with a hyperlink on the words to link to the form.  

I would prefer it to be a button where the recipient can click anywhere on the button to go to the form. 

Thanks,

Amanda

I have the same question (0)
  • Suggested answer
    cloflyMao Profile Picture
    25,210 on at

    Hi Amanda,

    As per my understanding, we can also attach the link to Marketing Form/Marketing Page to a button via assist-edit tool.

    Static content > Marketing page > the page where the form is embedded > FullPageUrl property

    841716.JPG

    It is same to when we include a marketing form in marketing email by using Marketing Form element.

    Regards,

    Clofly

  • Amanda2020 Profile Picture
    12 on at

    This is the bit where I think it is falling down.  

    'the page where the form is embedded'

    I went into Static Content > Marketing page > Selected the registration form (a Landing Page created in Marketing forms) > Select relationship - No relationship (Select a field from MarketingPage) > FullPageUrl

    Test email sent and the button doesn't work.

    I'm trying again with msdyncrm_full_page-url

  • Amanda2020 Profile Picture
    12 on at

    Nope

  • cloflyMao Profile Picture
    25,210 on at

    Hi Amanda, 

    Could you share a screenshot or more details that why it doesn't work?

    In the test email, please open console(F12) and use inspector(ctrl + shift + c) to check whether the button element has been actually attached with a link.

    0081.JPG

    Regards,

    Clofly

  • Amanda2020 Profile Picture
    12 on at

    thanks for your help Clofly, I found that the field for the Button link is pre-populated with a #.

    removing the # and it works.  

  • cloflyMao Profile Picture
    25,210 on at

    Hi Amanda,

    It is very glad that your problem has been solved.

    Regards,

    Clofly

    If you had found any answer helped, please kindly mark as verified to close the thread, it would be really appreciated.

    pastedimage1598249521979v2.jpeg

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