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Small and medium business | Business Central, N...
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Shared mail account in Business Central

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I am very much asking for help.
I want to set up email sending from a shared Microsoft 365 mailbox
I have defined a Mictosoft 365 type mail account in Business Central.
But when I try to send email, I get a message that the permissions in Exchange Adminstration Center are not assigned.
I don't know which user I should assign rights to this shared mailbox so that emails from Business Central can be sent?
 
Thanks in advance
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  • Suggested answer
    YUN ZHU Profile Picture
    95,307 Super User 2025 Season 2 on at
    Shared mail account in Business Central
  • Ben Baxter Profile Picture
    6,546 Super User 2025 Season 2 on at
    Shared mail account in Business Central
    The User in Business Central needs to be a member of the Shared Mailbox in M365 Admin Center.  This gives them the appropriate permission to send on behalf of the Shared Mailbox.

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