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Shared mail account in Business Central

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Posted on by Tomasz Bednarski

I am very much asking for help.
I want to set up email sending from a shared Microsoft 365 mailbox
I have defined a Mictosoft 365 type mail account in Business Central.
But when I try to send email, I get a message that the permissions in Exchange Adminstration Center are not assigned.
I don't know which user I should assign rights to this shared mailbox so that emails from Business Central can be sent?

Thanks in advance

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Dynamics 365 Business Central

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YUN ZHU 93,889 Super User 2025 Season 2 on at

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Shared mail account in Business Central

Hi, hope the following helps.

https://community.dynamics.com/forums/thread/details/?threadid=7c235adc-b523-4dc4-8a2d-43a56e23f164

Thanks.

ZHU

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Ben Baxter 6,430 Super User 2025 Season 2 on at

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Shared mail account in Business Central

The User in Business Central needs to be a member of the Shared Mailbox in M365 Admin Center. This gives them the appropriate permission to send on behalf of the Shared Mailbox.

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