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Customer Service forum

JavaScript to populate customer lookup with the associated contacts account in an incident.

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Can anyone help me with a JavaScript example on how I can populate the customer lookup field, with the associated contacts (that which I have entered into the Contact lookup field) 'Account Name' with in the same incident form on create.


New Incident (Case)

User populates Contact Lookup = Fred Blogs

JavaScript then populates:

Customer = with Fred Blogs Account Name

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    on at

    Hi,

    you can set the customer field value as it is described here: community.dynamics.com/.../javascript-set-lookup-details

    by the way the entity types is contact in your case.

    Your post is a duplicate of community.dynamics.com/.../715418

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