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Since I have applied the latest update for filed service, the filtering of resources on each schedule board is no longer working. This has been registered as a bug with Microsoft but I cannot get an ETA of when a fix may be available.
Schedule boards that were already there still hold their filters so I was wondering if anyone knows of a work around of how to set the filter maybe through the Schedule Board Settings entity?
Thanks
There is a work around given by MS that entails updating JSON in the configuration entity records. Not ideal but kind of works
Did you ever get a proper resolution to this? /// A
Hi,
Yes, after updating the configuration records. I will forward the Microsoft advice in the morning
hi John, I am also interested in the solution as we have an open case by the customer with the same issue. May I ask you post the MS solution here open to community? Thanks, Armine
I would like to understand the solution as well as I am considering the upgrade.
Ken
This was the advice from Support
Thank you for the response @John Holmes, however I would like to know if you have followed this advice. I am not able to find any entity with name msdyn_configuration in my instance. Any ideas?
Hi
Yes we followed the advice and updated the record in the Configuration Entity
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