Since I have applied the latest update for filed service, the filtering of resources on each schedule board is no longer working. This has been registered as a bug with Microsoft but I cannot get an ETA of when a fix may be available.
Schedule boards that were already there still hold their filters so I was wondering if anyone knows of a work around of how to set the filter maybe through the Schedule Board Settings entity?
Thanks
Hi
Yes we followed the advice and updated the record in the Configuration Entity
Thank you for the response @John Holmes, however I would like to know if you have followed this advice. I am not able to find any entity with name msdyn_configuration in my instance. Any ideas?
This was the advice from Support
I would like to understand the solution as well as I am considering the upgrade.
Ken
hi John, I am also interested in the solution as we have an open case by the customer with the same issue. May I ask you post the MS solution here open to community? Thanks, Armine
Hi,
Yes, after updating the configuration records. I will forward the Microsoft advice in the morning
Did you ever get a proper resolution to this? /// A
There is a work around given by MS that entails updating JSON in the configuration entity records. Not ideal but kind of works
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