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Hello, I am having difficulty with our system pulling the proper mileage rate tier when entering an expense claim. It used to work fine, but now it automatically defaults to to "standard rate" that is entered in Expense Management Parameters. Our mileage rate tiers work on a date method, so whatever the date that is selected, if it falls in the specified range in the rate mileage tiers it should select the rate applicable at that date. I attached a sample of what the current setup looks like. The way it is working now, no matter what date range is entered in the expense claim, it automatically defaults to the standard rate and ignores the date ranges below. Thank you.
Hi TKM18,
Which release version are you using?The new design of mileage rate tiers impacts how the value in the Quantity field is processed. Prior to the release of 10.0.18, the value in the Quantity field was considered to be the lower limit. When accumulation crossed that value, the corresponding rate was used. As of 10.0.18, the value in the Quantity field is considered the upper limit. The corresponding rate is used when mileage accumulation is less than the value in the Quantity field. The new model for mileage tiers helps with consistency across mileage tiers and better usability.
Hi Judy, we're using version 10.0.24. I should note that I tried filling in an arbitrary number in the quantity section, for example 1,000,000 km, and I tried that with the "Mileage amount calculation for multiple mileage tiers with same rate" feature both enabled and disabled. Currently we have it disabled.
We also have another rate tier on a different mileage expense category, I'm not sure if that is causing an issue or not.
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