web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Unanswered

What is the impact of not creating a lead for events?

(0) ShareShare
ReportReport
Posted on by 122
Hello partners,
 
When I create a new event, there is a toggle option on the event record to prevent the automatic generation of leads for that event. My assumption is that if there are any new contacts who register for the event, D365 will still create new contact and account records for them.

My question is, what are the potential risks or negative consequences of choosing not to create a lead for an event? Even without leads, I can still view the activity of contacts who have registered for the event in their respective contact and account records.

Regarding event leads, we typically perform a mass disqualification process anyway.

I would greatly appreciate any insights or advice on this matter.
 
Thanks. 
I have the same question (0)

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the March Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
11manish Profile Picture

11manish 153

#2
ManoVerse Profile Picture

ManoVerse 147 Super User 2026 Season 1

#3
Jimmy Passeti Profile Picture

Jimmy Passeti 66 Most Valuable Professional

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans