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Field Service Integration?

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Posted on by 3,482

Hi:

Is there an integration with D365 Field Service and Business Central Service?

If not, then how do you update Business Central with the work performed by technicians via service orders in Field Service?

Thanks!

John

  • Verified answer
    YUN ZHU Profile Picture
    YUN ZHU 74,115 Super User 2024 Season 2 on at
    RE: Field Service Integration?

    Hi, as far as I know, there is no standard solution as of now.
    Like other external systems, it needs to be integrated using APIs or Odata.

    Sorry I haven't tested it, but you might also consider using Dataverse.

    Integration with Microsoft Dynamics 365 Field Service overview
    https://learn.microsoft.com/en-us/dynamics365/supply-chain/sales-marketing/field-service

    pastedimage1683590856158v1.png

    Integrating with Microsoft Dataverse
    https://learn.microsoft.com/en-us/dynamics365/business-central/admin-common-data-service

    Hopefully other experts can give you better advice.

    Thanks.

    ZHU

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