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Microsoft Dynamics AX (Archived)

Lifecycle Services can't connect to the Azure subscription using Azure Resource Manager.

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Posted on by 5

After the latest update to LCS I get the following error every time I attempt to deploy the August AX7 release to Azure.

I have gone through the steps on the connector as instructed but I keep getting the same error (See ID below)

Lifecycle Services can't connect to the Azure subscription using Azure Resource Manager. Click the Microsoft Azure Settings button and edit the selected Connector to provide the required permissions to ERP applications in your Azure subscription. If the issue persists, please contact support with this Id: da1c591d-7360-413c-b370-b51ec1ddef2b

Has anyone else had this issue deploying the August AX7 release?

Thank you,

Chris

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  • André Arnaud de Calavon Profile Picture
    297,423 Super User 2025 Season 2 on at
    RE: Lifecycle Services can't connect to the Azure subscription using Azure Resource Manager.

    Hi Chris,

    Did you check out the community question I did refer above?

  • Chris R Tilley Profile Picture
    339 on at
    RE: Lifecycle Services can't connect to the Azure subscription using Azure Resource Manager.

    Hi folks,

    Bit late to the party here, but having issues myself now. 

    Main issue, I'm seeing: The current tenant that you have selected is not a valid tenant in Azure Active Directory (AAD). Please select a valid AAD Tenant to authorize.  

    When clicking Authorize.

    My scenario:

    I want to create an LCS Project for personal D365 Operations Dev and Retail Learning, using my Azure credits provided by MSDN Subscription attached to my Microsoft(hotmail) account.  I am employed by a partner organisation.

    I understand Authorize button is supposed to make the Dynamics Deployment available (I have done this with customers a few times on implementation projects and not had a problem)

    After a number of failed attempts with different permuations it seems that it just won't work, so I wonder if what I want to do is unsupported.


    Latest attempt:

    I followed most of the steps here: https://ievgensaxblog.wordpress.com/2017/03/04/d365o-how-to-deploy-demo-vm-using-visual-studio-subscription/ from Ievgen Miroshnikov

    Created LCS Project Learn/MIgrate logged in with my employer Partner O365 Organization credentials. (Also tried with my onmicrosoft created user in personal tenant). I do not have and cannot expect to get any kind of admin rights on my employer partner organisation tenant.

    Invited to project Global Administrator I created in my personal xxxx.onmicrosoft.com tenant which owns the MSDN Subscription attached to my Microsoft id. (Didn't need to do this on the project which I created with the Global admin) 

    I noticed that under Organisations in LCS I could see my Partner Organisation, and a 'Blank' prospect Organisation. 

    I then edited my organisation name in office admin portal, and applied for a Partner Trial for D365 for Operations with my global Admin from onmicrosoft tenant. As I'd seen in Ievgen's post.  

    I can now see

    'Chris's O365 Onmicrosoft Tenant - Partner - Authorize'
    and my employer partner organization as well.


    I am wondering if this is a supported configuration as when I try to Authorize I get:

    The current tenant that you have selected is not a valid tenant in Azure Active Directory (AAD). Please select a valid AAD Tenant to authorize.


    Am I missing something or trying to do something unsupported?  Any permutation I try fails with same message at present.  I nearly gave up and tried to just deploy within my partner somewhere but I'm determined to follow this through!

  • Suggested answer
    Yugene Profile Picture
    on at
    RE: Lifecycle Services can't connect to the Azure subscription using Azure Resource Manager.

    Yeah Thanks,

    I read the article by Curtis Love and everything worked fine

    docs.microsoft.com/.../active-directory-manage-o365-subscription

  • André Arnaud de Calavon Profile Picture
    297,423 Super User 2025 Season 2 on at
    RE: Lifecycle Services can't connect to the Azure subscription using Azure Resource Manager.

    Hi Yugene,

    I was able to resolve my issue. Have a look at the link provided above to another thread with the full story and possible resolution.

  • Yugene Profile Picture
    on at
    RE: Lifecycle Services can't connect to the Azure subscription using Azure Resource Manager.

    Please what is the status on the Step 12c issue. Has it been resolved ?

  • Jason Meyer Profile Picture
    on at
    RE: Lifecycle Services can't connect to the Azure subscription using Azure Resource Manager.

    The steps Microsoft gave me had nothing to do with default directories.  They were as follows and allowed me to deploy the August release:

    1. At this site https://manage.windowsazure.com/ click on Subscriptions and note the Azure subscription ID

    2. Make sure in step 1 that the Azure subscription ID you see when you follow steps 1 and 2 in the link you referenced.

    3. In Microsoft Dynamics Lifecycle Services (LCS), on the Project page, in the Environments section, click Microsoft Azure settings.

    4. On the Project settings page, on the Azure connectors tab, in the Organization list group, click Authorize to start the ARM Contributor workflow. This workflow sets up permissions for the Deployment Service Unit (DSU) to deploy to your subscription on your behalf.

  • RalphN Profile Picture
    on at
    RE: Lifecycle Services can't connect to the Azure subscription using Azure Resource Manager.

    The resolution of changing the default directory to your O365 account works. In my case my subscriptions are no longer visible by default in the new Azure Portal but can by found by searching. After this step I can complete and deploy a new instance managed by ARM.

  • RalphN Profile Picture
    on at
    RE: Lifecycle Services can't connect to the Azure subscription using Azure Resource Manager.

    Also facing the same issue stuck in step 12. 

  • André Arnaud de Calavon Profile Picture
    297,423 Super User 2025 Season 2 on at
    RE: Lifecycle Services can't connect to the Azure subscription using Azure Resource Manager.

    Hi Jason,

    Check the other thread with a resolution/workaround: community.dynamics.com/.../209728

  • Jason Meyer Profile Picture
    on at
    RE: Lifecycle Services can't connect to the Azure subscription using Azure Resource Manager.

    This is exactly where I am getting stuck, 12c.  I have logged an incident with MS to fix.

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