Lifecycle Services can't connect to the Azure subscription using Azure Resource Manager.

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Posted on by ChrisB1975

After the latest update to LCS I get the following error every time I attempt to deploy the August AX7 release to Azure.

I have gone through the steps on the connector as instructed but I keep getting the same error (See ID below)

Lifecycle Services can't connect to the Azure subscription using Azure Resource Manager. Click the Microsoft Azure Settings button and edit the selected Connector to provide the required permissions to ERP applications in your Azure subscription. If the issue persists, please contact support with this Id: da1c591d-7360-413c-b370-b51ec1ddef2b

Has anyone else had this issue deploying the August AX7 release?

Thank you,

Chris

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Denis Macchinetti 16,444 on at

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Hi Chris

Unfortunately no.

Contact the LCS support and let us know your finding.

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ChrisB1975 5 on at

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Denis,

What is your setup ? I signed up for the AX Partner Trial and I am using my BizSpark Azure subscription. I have successfully deployed all ax7 releases until the latest one.

In Azure I see the Dynamics Deployment Services [wsfed-enabled] application listed and when I initiate the deploy I get the storage account created in Azure but then the deployment fails with the above error.

Let me know,

Thanks,

Chris

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André Arnaud de Cal... 301,075 Super User 2025 Season 2 on at

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Hi Chris,

I have tried to deploy a new environment, but got stuck on a certain point.

Have you sucessfully followed all steps provided in the next article? ax.help.dynamics.com/.../arm-onboarding

When this is complete, you should be able to deploy an environment.

I got stuck on point 12c where the user was not found/recognized. I have contacted Microsoft for my issue.

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ChrisB1975 5 on at

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Hi André,

Yes, I found that blog post 30 minutes ago and I have gone through all the steps. I was able to complete all steps but on the last step when I hit next I get the error

An unexpected client error has occurred.

I have tried to set up the Azure connector without configuring ARM which lets me create the connector but then when I go back to add ARM I get the error.

Thanks,

Chris

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André Arnaud de Cal... 301,075 Super User 2025 Season 2 on at

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Hi Chris,

Can you share a screenshot of your error? What steps are you executing to add the ARM to an existing connector?

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ChrisB1975 5 on at

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Not a very descriptive error I'm afraid.

To add the ARM to an existing connector I just hit edit on that connector and flip the Configure to use Azure Resource Manager ARM switch.

In the classic portal under AD /Default Directory /Applications do you see the Dynamics Deployment Services? If you don't I think this is why your step 12C is failing.

I had to click the authorize link with a AD domain user in my case I created a user in @chrisbagge.onmicrosoft.com, it did not create the application for me using the Azure owner account.

At this point I tried redoing the project a couple of times tried a bunch of different things but cannot get past step 13.

Let me know what Microsoft comes back with and let me know if you are able to get up and running.

Thanks,

Chris

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André Arnaud de Cal... 301,075 Super User 2025 Season 2 on at

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Hi Chris,

First of all, your screenshot is not visible.

Thanks for pointing towards the Applications in the classic portal. I don't see the Dynamics Deployment Services application here. Can you tell a bit more related to the user creation? I also have an Azure subscription which is not linked to my @****.onmicrosoft.com user. The Azure AD of my ****.onmicrosoft.com is linked to this subscription. In AD / [My Azure AD] / Applications I do see the application. But like mentioned not in my Default Directory.

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ChrisB1975 5 on at

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I noticed the same thing as far as my screen shot so I went back and thought I added it correctly. If you still don't see it all it says is

"An unexpected client error has occurred"

As far as adding a user I just went into Azure AD and added a user of type "New user in your organization" in the default directory. I made this user a global admin then on the login page during ARM authorization I used this .onmicrosoft.com user. Once that is done you should see the application in the default directory.

Thanks,

Chris

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André Arnaud de Cal... 301,075 Super User 2025 Season 2 on at

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The screenshot is visible now. Indeed not very helpful to know what went wrong. I would suggest to create an incident for Microsoft Support.

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ChrisB1975 5 on at

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Currently I am working on deploying the May update, then I will test the upgrade that was added this month to get on the August build.

I don't have a support plan in place with Microsoft do you know if I can create an incident outside partnersource?

Thanks,

Chris

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