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Finance | Project Operations, Human Resources, ...
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Process Manager as a Service?

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Posted on by 792

Running SL 2015 CU1, SQL 2014 in a Terminal Services Environment, 2012 R2.

Created an Active Directory "Service Account" and log it into the console session of the SL Terminal Server, the account has a SL User ID, and runs Process Manager, Communicator to Mail and Application Server.

Process Manager "crashes" periodically, and have to log into the console session and address it, essentially, close it, acknowledge all of the error messages that pop up, then relaunch it and start it again. All not really a big deal. However, sometimes the fact that it has "crashed" is not noticed right away, and this causes issues with inventory allocations, receipts, issues, etc. not being reflected in a timely manner.

Years ago, I had heard "chatter" about the Process Manager being run as a service in Windows. I figured I could set the service up in such a way as to have it restart automatically if it crashes. I would also "hide" the process manager menu item in SL so the users didn't run a second instance of it. So I hit Google, and actually had quite a few returns. Unfortunately, all of the returns pointed to pages that were no longer available...404 error.

I asked my partner, and they had no info, I asked an ISV and they had no info, so I figured I would ask here...anyone know how to run Process Manager as a Service?

Thanks in advance,

Chris

I have the same question (0)
  • Community Member Profile Picture
    on at

    I don't have the answer, but would love to find it if it's out there. Process Manager has been a thorn in my side for years for exactly the reasons you describe. Having it run as a service would allow for greater flexibility in the seemingly unavoidable crashes.

    I've looked for this since Solomon 6.5 and have requested it at least twice for future versions. My suspicion is that there are not enough of us using it to make it worthwhile to devote resources to solve.

  • CFROTON Profile Picture
    4,710 on at

    Dear Chris,

    I don't think process manager can be ran as a service.

    But I am asking around to have that confirmed.

    Best Regards,

    Jana MacDonald

    MS Dynamics SL support 

  • Verified answer
    CFROTON Profile Picture
    4,710 on at

    Dear Chris,

    Process manager can't be ran as a service, the environment team says that there was talk about having run that way but apparently there is too much involved for programming in that process to let it be feasible for them to do so.  So the other poster is really correct on the reasoning behind it.

    Best Regards,

    Jana MacDonald

    MS Dynamics Support

  • Chris McCoy Profile Picture
    792 on at

    Thanks Jana, not what I wanted to hear, but now I know :)

  • Community Member Profile Picture
    on at

    Chris, I feel your pain! I was really hoping that I'd overlooked something in the last few years.

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