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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / there is no email prog...
Microsoft Dynamics AX (Archived)

there is no email program associated to perform the requested action please install an email program or if one already installed create an association in the default program control panel in ax 2012

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Posted on by Akbarpasha

Hi All,

While PO receipting we are trying to give manual email address from "Printer setup" , getting the below error 

"there is no email program associated to perform the requested action please install an email program or if one already installed create an association in the default program control panel"

there is no Outlook installed in Production, do we need to install outlook , if yes then how we can setup related things to work.

4073.error.png

Please advise us.

Regards,

Akbar

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  • Suggested answer
    Sheikh Sohail Profile Picture
    Sheikh Sohail 6,125 on at
    RE: there is no email program associated to perform the requested action please install an email program or if one already installed create an association in the default program control panel in ax 2012

    Yes, you have to install outlook on your production, after installation of outlook if you are facing this issue again the follow the below threads.

    answers.microsoft.com/.../9643d48f-c409-4e4f-8bd6-5d5c2bbaa4de

    www.thewindowsclub.com/there-is-no-email-program-associated-outlook

  • Suggested answer
    Mea_ Profile Picture
    Mea_ 60,278 on at
    RE: there is no email program associated to perform the requested action please install an email program or if one already installed create an association in the default program control panel in ax 2012

    Hi Akbarpasha,

    Outlook needs to be installed on the PC that is running AX client, there is no specific steps to configure it.

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