Apply payments to invoices

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Posted on by LAURA CHRISTIAN

We use Book 2 Bank through our bank and it syncs with GP. It appears that the payments went through GP but were not applied to the open invoices. I tried "apply payables documents" but the transactions don't show up. When I do an inquiry on open transactions, they do show up. How can I clear these transactions?

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Microsoft Dynamics GP

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Cheryl Waswick on at

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RE: Apply payments to invoices

Hi Laura,

Are these payments in Payables Management? If there is an 'Amount Remaining' on them in Payables inquiry, then you should be able to go to Transactions | Purchasing | Apply Payables Documents. You will want to confirm the full document for the payment was integrated in with an "Amount Remaining' of the full document amount as well, so they can be applied. If they brought this in as 0.00, then they will stay in open but cannot be applied. You may want to reach out to your 3rd party for assistance as they may need to fix something on the integration on their end.

Thank you,

Cheryl Waswick
Microsoft Dynamics GP support