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Printing from Purchase Order Maintenance screen

Posted on by 45

Hi everyone, need some advice on this one. Had a case passed over to me, where a client had been able to print to file directly from the Purchase Order Maintenance screen but is now unable to do so. Did a remote log in to see what had happened. Checked printer setup, ensured that print to file was set (which keeps resetting, not sure why), and also when you press print, select print PO and then click begin processing, the system buffers and then nothing happens, not even an error. Any ideas as to why that would happen?

  • Suggested answer
    Mark E Profile Picture
    Mark E 6,405 on at
    RE: Printing from Purchase Order Maintenance screen

    I would check to see if there is an orphaned record in the POPrintQueue table for the PO.  If so, then delete it from the table and try printing the PO again.

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