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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Teams Webinar function...
Customer experience | Sales, Customer Insights,...
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Teams Webinar functionality not available in those created from within CI - J

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Posted on by Taryn @ HSO
Hello D365 community -
 
It seems that Teams Webinars (created from Teams) has updated functionality that is not included in the Teams Webinar that gets created through Event Management of Customer Insights - Journeys.
 
For example, Webinar created through Teams includes a /Start Meeting/ option, records automatically when started and also includes a Q&A.  
 
 
These are not options when you create an Event in Customer Insights - Journeys and start your webinar.
 
 
Does anyone know how to get the new functionality into the Webinar that gets created from CI - J? Or when the functionality will get updated there?
  • Taryn @ HSO Profile Picture
    Taryn @ HSO on at
    Teams Webinar functionality not available in those created from within CI - J
    Thank you Dengliang Li.
     
    An idea has been created, if you're reading this, please vote: https://experience.dynamics.com/ideas/idea/?ideaid=e206773e-edf5-ee11-a73d-6045bd808754#
  • Dengliang Li Profile Picture
    Dengliang Li Microsoft Employee on at
    Teams Webinar functionality not available in those created from within CI - J
    Hi,
     
    This should be due to the product design.
     
     You can create a new idea about this feature through the below URL, then ask your colleagues to raise up the votes.
     Ideas (dynamics.com)
    Our product team has direct visibility of these ideas, and they will implement it on the basis of the highest number of votes received.
     
    Best Regards,
    Dengliang Li
     

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