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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / An error has occurred....
Microsoft Dynamics CRM (Archived)

An error has occurred. Try this action again. If the problem continues, check the Microsoft Dynamics CRM Community for solutions or contact your organization's Microsoft Dynamics CRM Administrator. Finally, you can contact Microsoft

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Posted on by DivyaBharathi 245

I am getting the above popup msg when i try to open a case ,save case records in dynamics crm 2016 onpremise .But i could save the records even when i get the popup.

Download log is also disabled .Kindly help me to resolve this issue.

caseerror.png

TIA 

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  • Suggested answer
    gdas Profile Picture
    gdas 50,091 Moderator on at

    Hi DivyaShankar,

    Are you using Online or onPremise ?

    If you are using onpremise you can check eventviewer log or enable CRM diagnostic tool to get the log from trace file  inside Microsoft Dynamics CRM folder .

  • DivyaBharathi Profile Picture
    DivyaBharathi 245 on at

    HI Goutham,

    Im using crm 2016 onpremise .I enabled tracing but the tracing is empty. But im confused what is the issue

    Also in event viewer i could see the below ,

    EventId 2004 - Source -PerNit

    Unable to open the Server service performance object. The first four bytes (DWORD) of the Data section contains the status code.

    EventId 1008 - Source -Perflib

    The Open Procedure for service "Lsa" in DLL "C:\Windows\System32\Secur32.dll" failed. Performance data for this service will not be available. The first four bytes (DWORD) of the Data section contains the error code.

    Event Id  17415 source -MSCRMAsyncService

    Host A: error while processing organization 5e27415e-941f-e911-8102-005056a9f6cb. Exception: System.Data.SqlClient.SqlException (0x80131904): A transport-level error has occurred when receiving results from the server. (provider: TCP Provider, error: 0 - The semaphore timeout period has expired.) ---> System.ComponentModel.Win32Exception (0x80004005): The semaphore timeout period has expired

      at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection, Action`1 wrapCloseInAction)

      at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj, Boolean callerHasConnectionLock, Boolean asyncClose)

      at System.Data.SqlClient.TdsParserStateObject.ReadSniError(TdsParserStateObject stateObj, UInt32 error)

      at System.Data.SqlClient.TdsParserStateObject.ReadSniSyncOverAsync()

      at System.Data.SqlClient.TdsParserStateObject.TryReadNetworkPacket()

      at System.Data.SqlClient.TdsParserStateObject.TryPrepareBuffer()

      at System.Data.SqlClient.TdsParserStateObject.TryReadByte(Byte& value)

      at System.Data.SqlClient.TdsParser.TryRun(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj, Boolean& dataReady)

      at System.Data.SqlClient.TdsParser.Run(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj)

      at System.Data.SqlClient.SqlInternalConnectionTds.ChangeDatabaseInternal(String database)

      at System.Data.SqlClient.SqlInternalConnection.ChangeDatabase(String database)

      at System.Data.SqlClient.SqlConnection.ChangeDatabase(String database)

      at Microsoft.Crm.MultiOrgConnectionSupportBehavior.HandleOpen(IDbConnection connection, Guid organizationId)

      at Microsoft.Crm.CrmDbConnection.GetCreateAndOpenConnection()

      at Microsoft.Crm.CrmDbConnection.Open()

      at Microsoft.Crm.Asynchronous.DataAccessBase.ExecuteSqlCommandAndProcessRecords(IDbCommand command, RecordProcessor recordProcessor, Guid inputOrganizationId)

      at Microsoft.Crm.Asynchronous.AsyncOperationQueueDataAccess.<>c__DisplayClass5.<SelectEvents>b__0(IServiceOperation operation)

      at Microsoft.Crm.Asynchronous.Operations.OrganizationOperation.<get_EventAction>b__0(IServiceOperation operation)

    ClientConnectionId:a2704520-83f4-49a4-9aba-a7bece3b2a8d

    Error Number:121,State:0,Class:20

  • Suggested answer
    Kokulan Profile Picture
    Kokulan 18,054 on at

    "The semaphore timeout period has expired"

    Its mostly caused by the trying to load large chunk of data from SQL Server, please see the following links

    https://social.technet.microsoft.com/Forums/Lync/en-US/c3fc9f5d-c073-4a9f-bb3d-b7bb8f893f78/error-0x80070079-the-semaphore-timeout-period-has-expired?forum=itprovistanetworking

    https://www.drivereasy.com/knowledge/fixed-semaphore-timeout-period-expired-0x80070079/

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