Announcements
Hello,
I would like to find in which database table is stored the field "responseby" of the entity "Incident".
Thank you in advance for any feedback.
Agostino
*This post is locked for comments
It's on the "incident" table. Or you can use the "FilteredIncident" SQL view.
Well incident is a view and it takes the field responseby from IncidentTable. But in my db it is always null. So sorry but my question wasn't clear enough. Do you know if that data is stored somewhere, or it is calculated at real time? Thank you.
The table that stores time data for the cases is SLAKPIInstanceBase.
Under review
Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.
Jump in, show your community spirit, and win prizes!
Expanding mentorship, skilling, and AI innovation
These are the community rock stars!
Stay up to date on forum activity by subscribing.
ScottDurow 2
GJones 1
