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Customer experience | Sales, Customer Insights,...
Answered

Segment query - interactions in the last 1 day

Posted on by 19

Hi all,

Using Dynamics for Marketing and I have a segment to pull through contacts who have had two interactions (the interaction being "email sent") within the last 1 day. Query view below.

INTERACTION(EmailSent, EmailSent_Contact)
.HAVING(COUNT() == 2, UTCDAYS(1)

My questions are, does this actually mean within the last 24 hours? And if so, is there a way to query two interactions within the last full day (ie. yesterday) ?

Thanks,

Matt

  • Verified answer
    Nya Profile Picture
    Nya 29,056 on at
    RE: Segment query - interactions in the last 1 day

    Hi Matt,

    As we know, the members of a segment is not updated in real time but at regular intervals. 

    The expression you mentioned refers to filtering the data within the day before the update, i.e. within 24 hours.

    "Within the last full day" is a filter that is not yet supported in Segment.

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