Microsoft Dynamics AX (Archived)

Cannot open connection to report server database

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Posted on by mohammed.mqi

2,050

hey all when I try to print any report I got this message

4532.Capture.JPG

how can I solve this

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Ludwig Reinhard Microsoft Employee on at

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Hello Mohammed.mqi,

Is it the first time you receive this error message and have your reports worked before?

Have you tried restarting the Report Server?

Ludwig

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mohammed.mqi 2,050 on at

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thanks for replay

yes it's first time I receive this error message and it's was worked before

I already restarting the Report Server but i still got this message

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Ludwig Reinhard Microsoft Employee on at

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Hello Mohammed.mqi,

Probably check the following TechNet site and see if one of the Solutions provided fixes your issue: technet.microsoft.com/.../ms156468(v=sql.105).aspx

Hope it helps,

Ludwig

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Daniele Ferraretto on at

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Hi do you have try from a web browser that the address of the report server that you've configured respond correctly and you could navigate into?

check also the credential of AOS service Active directory user in the report server that is always the same

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Iulian Cordobin 8,201 on at

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For sure someone has changed some settings either in AX or on the SSRS reporting server. Is this a Live/Test instance or your own development box?

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mohammed.mqi 2,050 on at

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thanks all for replay when I try to change server name report I got this message

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Iulian Cordobin 8,201 on at

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The screenshot seems to be taken from the SQL Server Reporting configuration tool, and as I mentioned above, it seems like something changed in your infrastructure. Your SQL Server machine is not reachable.

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Faqruddin 1,883 on at

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I think you have multiple ax environments. Please check the report parameters in ax application. Go to System Administrator-->Business Intelligence--->Report Severs, check Reporting Server Information and validate your settings....

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