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Dynamics 365 Remote Assist Offline Installer

Posted on by 24

Team,

is there any option to download Dynamics 365 Remote assist app installer offline ? In our tenant Microsoft Store or Play store or App Store is blocked because of this users not able to download this app on corporate owned mobile and HoloLens devices. 

Please suggest.

  • Remy Rouinvy Profile Picture
    Remy Rouinvy 243 on at
    RE: Dynamics 365 Remote Assist Offline Installer

    Hi Suraj,

    Recently I have found this site : https://store.rg-adguard.net/

    If you have the adress of the application in the store, it allow you to download the corresponding appxbundle.

    The Remote Assist URL : https://www.microsoft.com/en-us/p/microsoft-dynamics-365-remote-assist/9p77qgw10k9m

    I haven't tried it myself for now.

    Regards,

  • Suraj Malusare Profile Picture
    Suraj Malusare 24 on at
    RE: Dynamics 365 Remote Assist Offline Installer

    Thank you for clarification Charles.

  • Verified answer
    RE: Dynamics 365 Remote Assist Offline Installer

    The App Store is the only supported mechanism for downloading the D365 Remote Assist Hololens application.

  • Suraj Malusare Profile Picture
    Suraj Malusare 24 on at
    RE: Dynamics 365 Remote Assist Offline Installer

    Hello Frank,

    Generally in MS store for few apps there is a always option to get the software package offline (.appx or msix bundle) but for Remote assist I dint not find any option to download offline package.

  • Verified answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Dynamics 365 Remote Assist Offline Installer

    Hi,

    There are only three ways to download this app officially, and no way to offline has been found yet:

    Remote Assist—Get Started | Microsoft Dynamics 365

    Have you analyzed why it can't be downloaded?

    If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

    Best Regards,

    Frank Gong

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