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Create pop-up in Dynamics 365 Marketing and display on external webisite

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Posted on by 10

Hello everyone

I want to have a classic pop-up window on my website. So when a potential customer have visited a certain URL for 30 seconds, the pop-up window will activate.

Is it possible to build i Dynamics 365 Marketing?

  • Haig Liu Profile Picture
    Haig Liu Microsoft Employee on at
    RE: Create pop-up in Dynamics 365 Marketing and display on external webisite

    Hi Jonas,

    It is possible, the problem is how to write a script for your website, which requires a professional developer to do it.
    Here's something worth checking out:

    https://support.clickdimensions.com/hc/en-us/articles/360000596294-Using-Form-Capture-with-Gravity-Forms

  • Jonas Nicolaisen Profile Picture
    Jonas Nicolaisen 10 on at
    RE: Create pop-up in Dynamics 365 Marketing and display on external webisite

    Thanks a lot Liu.

    Do you know if it is possible to use "Form Capture" in Dynamics Marketing to capture information from a pop-up, that are created in a CMS system (like Wordpress for example)?

    Best regards

    Jonas

  • Suggested answer
    Haig Liu Profile Picture
    Haig Liu Microsoft Employee on at
    RE: Create pop-up in Dynamics 365 Marketing and display on external webisite

    Hi Jonas Nicolaisen,

    The pop-up feature is still in the planning stage.
    You can use the workflow pop-up dialog in the journey: 

    https://microsoft-business-applications.hcltech.com/crm-101/creating-dialogs-in-dynamics-crm-2013/

    It is difficult to implement this feature on external websites,

    most of the triggers for real-time marketing journeys are based on emails,

    i.e., the link to the form must be placed in the email and sent to the customer before you can use these triggers.

    https://learn.microsoft.com/en-us/dynamics365/marketing/embed-forms

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