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Dynamics 365 Community / Forums / Microsoft Dynamics NAV (Archived) / Nav 2013 R2 Webclient ...
Microsoft Dynamics NAV (Archived)

Nav 2013 R2 Webclient image missing

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Posted on by Community Member

User can't access the webclient one month ago then I create a new Virtual Directory to fix this issue

Some user report that they have server error when access some new page

I found some error event in server side

The image icon can't extract from Nav server and save into ExtractedResources folder

The web client throw error when the access the page

How can i fix this issue

nav2013-problem.png

Thank You.

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I have the same question (0)
  • Marcellus Profile Picture
    Marcellus 2,735 on at

    Hi Arvin,

    On your screenshot there are a number of errors? Are they all the same? If not can you share them please? Before you created a new virtual directory do you know why the users were unable to access the web client?

    I don't think it's a good idea to manually create a new virtual directory.

    I suggest that you create a new webserver instance using PowerShell. (msdn article)

    Also here is an interesting article from waldo's blog about removing a web server instance if you need to remove the current remo: www.waldo.be/.../remove-a-dynamics-nav-web-client-remove-navwebserverinstance

  • Suggested answer
    Alexander Ermakov Profile Picture
    Alexander Ermakov 28,096 on at

    Does user have access rights to that folder?

  • Suggested answer
    Community Member Profile Picture
    Community Member on at

    Hi Arvin,

    Default path is "C:\ProgramData\Microsoft\Microsoft Dynamics NAV\71\Web Client\DynamicsNAV71\WebClient\Resources\ExtractedResources" (replace DynamicsNAV71 with your instance name).

    For this folder (or the one you created) you need to give the rights below to the following user "ServerName\IIS_IUSRS"

    IIS_5F00_IUSRS.png

    For more information, you may like my blog post here

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